Questions, answered

Yes. Ashford town centre, Kennington, Willesborough, Kingsnorth and Park Farm, Great Chart, Singleton and Chilmington, plus Sevington and Mersham are all home ground for us. We also run regularly out to Tenterden and Charing, and anywhere else across the TN23, TN24 and TN25 area.

That is most of what we do. The terraces off Beaver Road, the flats near the station, and the one-way system all need the van placed carefully. We check access before the day, sort a parking bay or dispensation where one is needed, and shuttle from the nearest legal spot if the lorry cannot get to the door.

We do. Ashford sits minutes from the M20 and the Channel, so European moves are a natural part of the work. We run dedicated routes from Ashford to France, Italy, Spain and Portugal, and handle the customs paperwork that comes with a post-Brexit move. Tell us where you are heading and we will scope it properly.

From the volume of what is moving, the distance, and the access at both ends. The clearest way is a quick survey — in person or over a video call — so nothing gets missed and the written quote reflects the real job. Once we have looked at it, the quote follows by email with the scope set out plainly.

Either. We can pack the whole house, just the breakables and the kitchen, or supply materials and leave you to it. Fragile pieces — mirrors, glass, artwork, the odd antique — get wrapped and boxed properly. Tell us which way you want to split it and we will price accordingly.

New estates come with their own quirks: roads that are still being finished, shared parking courts, and closes where a full-size lorry cannot always reach the plot. We plan for a longer carry or a smaller shuttle vehicle where needed, and we get the van down early before the parking fills up.

Yes. We keep clean, secure storage in and around Ashford for the gap between selling and buying, a downsize that needs breathing room, or goods waiting on a European load. Everything is inventoried, and you can arrange access rather than guessing what went into which box.

We do — from a single serviced-office studio to a floor of desks, IT and stock. Commercial moves are planned around your trading hours so the disruption stays contained, with kit labelled and put back the way your team needs it. Weekend and out-of-hours moves are fine to arrange.

Sevington is the inland border control post on the edge of Ashford, so the customs side of a European move is genuinely local to us rather than an abstraction. We prepare the documentation a move to the EU now needs and build the checks into the plan, so your load is not the one caught out at the crossing.

Yes, that is part of a standard move. Beds, wardrobes, flat-pack units and anything that will not go through a doorway in one piece get dismantled, wrapped, and reassembled at the other end. Let us know about fitted or unusual pieces in advance so we bring the right tools.

We can. House clearance for probate, an end of tenancy, or a downsize is handled with the same care as a move — usable items passed on or donated where you want them to be, the rest disposed of responsibly, and the property left clean.

As early as you reasonably can, especially around month-ends and school holidays when Ashford gets busy. That said, we would always rather hear from you late than not at all — get in touch and we will tell you honestly what we can do for your dates.

Yes. Goods in transit and the work we do are covered, and we will talk you through what that means for higher-value items before the day. If something needs declaring separately for a European move, we will flag it while we scope the job.

Both. A crewed man-and-van by the job suits a flat, a single room, a student move, or one heavy item that will not fit in the car. Larger homes get the full crew and lorry. If you are not sure which you need, describe the load and we will point you the right way.

Kennington and the north of the town are a regular run, along with Willesborough, Kingsnorth and the town-centre flats. We cover the wider TN area too — tell us the pickup and drop, and whether there are stairs or lift access, so we send the right crew and vehicle.

You deal with people who know the job and know Ashford — not a call centre. The crew that arrives is briefed on your move, the access notes we took, and anything fragile or awkward you have told us about. If plans shift on the day, they can make sensible calls on the spot.